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Returns & Exchanges

We trust you will be completely happy with your purchase from our website however, Bubbaroo will accept returns of new, unworn, unwashed product in original packaging for a refund of the product cost only within 14 days after your order is delivered. After 14 days we will accept exchanges up to 21 days after your order is delivered.  If you require a refund within 14 days of delivery or exchange then you're required to email [email protected] to receive authorisation. We're unable to refund or exchange your purchase without authorisation.

Once you have received an authorisation number, please send all items to be returned, including a note explaining reason for exchange and replacement product, to the following address:

Bubbaroo UK
Units 1 & 2 Shires Rd
Brackley, Northants NN13 7EZ
United Kingdom

 *For refunds within 14 days of order delivery the return postage must be paid by the purchaser.  For exchanges, the return and replacement postage must be paid by the purchaser.

If you have purchased your Bubbaroo product(s) from one of our Stockists, please contact the Stockist directly for their return policy for change of mind returns. We cannot accept returns of our products for change of mind purchases through a Stockist.

Sale or discounted items cannot be exchanged unless there is a manufacturing defect.

If Bubbaroo has made an error or the product is unusable, then please email [email protected]

We do our best to ensure our products are free of any manufacturing defects.